Practice Manager

Elm Park, London
Full Time

Practice Manager

Elm Park, London
Full Time


  • Take line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective setting and appraisal
  • Arrange for and undertake the recruitment and selection of permanent and temporary staff
  • Arrange staff induction and training
  • Organise disciplinary and grievance arrangements
  • Keep and monitor staff records particularly with regard to sickness absence and annual leave
  • Keep the practice’s contracts of employment up to date
  • Coordinate arrangements for appraisal
  • Organise, attend and participate in practice meetings


  • Take responsibility for and supervise all banking procedures, including deposits, payments and checking bank statements
  • Take responsibility for and supervise NHS activity returns and receipts, checking monthly schedules
  • Arrange the payment of all staff and associates
  • Ensure the operation of the patient payment policy and the collection of outstanding debts
  • Check invoices and prepare payment cheques for signature


  • Ensure the operation of the patient recall system
  • Ensure the operation of the practice complaints procedure
  • Deal with patient queries which cannot be dealt with by other team members
  • Keep the practice leaflet and other patient communications up-to-date


  • Keep all practice documentation up-to-date, including policies, procedures and handbooks
  • Ensure the maintenance of the practice computer system
  • Produce and implement the practice marketing plan
  • Deal with practice mail, in conjunction with the practice owner

Equipment and health and safety

  • Liaise with sales and suppliers’ representatives as necessary
  • Ensure that there is a efficient stock control and supply procedures
  • Ensure practice compliance with health and safety requirements
  • Ensure that practice equipment is serviced and maintained

Other duties

  • Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse in exceptional circumstances)
  • Arrange and attend refresher and update training for medical emergencies and CPR
  • Work at other practice locations from time to time as required

Apply now

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